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File sharing and mobility
Using the Product
32-bit Outlook displays black boxes, white boxes and/or blank content
Learn more about graphics issues in 32-bit Microsoft Outlook 2013 and 2016 (including the Office 365 versions), including blank boxes, blank email content and/or a blank navigation tree.
Sign in to Workshare 9 or 9.5
You only need to sign in to Workshare once to license your product.
Refresh your Workshare 9 license
Find out how to stop receiving notifications saying, "Your license is about to expire."
Workshare Professional 10 Installation Guides
Everything you need to know about installing Workshare Professional, Compare and Protect
Error: Your Enterprise license needs to be validated
Workshare Admin Console Guide
A guide to the Workshare Admin Console for Admin users
Workshare Professional 10 Release Notes
What's new in each release as well as bug fixes and known issues
What's Workshare Professional 9?
Workshare Professional 10 User Guides
Everything you need to know about using Professional 10
Workshare Compare 10 User Guides
Everything you need to know about using Compare 10
Disable the Workshare Exchange Extensions within the Microsoft Outlook Email Client
How to compare documents on Apple Mac
Professional/Compare 9, 8, 7.5
Error: Your license has expired
If you see an error message when you launch Workshare that says your license has expired, follow these steps.
Error: “Printer not activated, error code -30" when attempting to save a comparison as a .pdf
Professional/Compare 5.2 SR3
Extract files from the Professional 9 .EXE
Learn how to extract the .MSI files and prerequisites from Professional 9, Compare 9 or Protect 9 by using the /layout command
Set the email size limit
Protect Server 3.1, 3
Enabling/disabling the Send and Protect button
Renew my license using a license authorization code
If you're using an older version of Workshare Professional (version 7 or 8), follow these steps to renew your license.
Error: There was a problem with the installation
Domain names and ports that should be open
If you're using the Workshare desktop app, mobile apps or my.workshare.com, add these domain names and ports as an exception or whitelist them in your firewall
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