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File sharing and mobility
Using the Product
32-bit Outlook displays black boxes, white boxes and/or blank content
Learn more about graphics issues in 32-bit Microsoft Outlook 2013 and 2016 (including the Office 365 versions), including blank boxes, blank email content and/or a blank navigation tree.
Sign in to Workshare 9 or 9.5
You only need to sign in to Workshare once to license your product.
Refresh your Workshare 9 license
Find out how to stop receiving notifications saying, "Your license is about to expire."
How to compare documents on Apple Mac
Professional/Compare 9, 8, 7.5
Enabling/disabling the Send and Protect button
Renew my license using a license authorization code
If you're using an older version of Workshare Professional (version 7 or 8), follow these steps to renew your license.
Disable the Workshare Exchange Extensions within the Microsoft Outlook Email Client
Workshare Professional 9 User Guide
Workshare Protect Server 3.11 Supporting Documentation
The document set available for the latest release of Workshare Protect Server.
Workshare Professional 9 Release Notes
What's Workshare Professional 9?
Workshare Compare Server 9.5.3 Documentation
The documentation set available for the 9.5.3 release of Workshare Compare Server
Workshare Compare 9 User Guide
Install an Enterprise license
If you're an administrator and you don't want your users to sign in to Workshare Connect to retrieve their license, you can deploy your license using REG keys.
Error: “Printer not activated, error code -30" when attempting to save a comparison as a .pdf
Professional/Compare 5.2 SR3
Switch between "interactive protect", the "protect profiles", the "email security dialog" and "protection with no dialog"
Domain names and ports that should be open
If you're using the Workshare desktop app, mobile apps or my.workshare.com, add these domain names and ports as an exception or whitelist them in your firewall
Error: Your license has expired
If you see an error message when you launch Workshare that says your license has expired, follow these steps.
System requirements for Compare 9.5
Learn the system requirements and certified environments for Compare 9.5.
The difference between "standard" and "fast" comparison
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