knowledgebase - Home
Search our knowledge base
File sharing and mobility
Using the Product
32-bit Outlook displays black boxes, white boxes and/or blank content
Learn more about graphics issues in 32-bit Microsoft Outlook 2013 and 2016 (including the Office 365 versions), including blank boxes, blank email content and/or a blank navigation tree.
Workshare Professional 10 Installation Guides
Everything you need to know about installing Workshare Professional, Compare and Protect
Sign in to Workshare 9 or 9.5
You only need to sign in to Workshare once to license your product.
Refresh your Workshare 9 license
Find out how to stop receiving notifications saying, "Your license is about to expire."
Deal owners, members and admins
Learn the difference between the owner, member and admin roles that are assigned to deal participants, and find out how to give a deal participant a different role.
Workshare Admin Console Guide
A guide to the Workshare Admin Console for Admin users
Disable the Workshare Exchange Extensions within the Microsoft Outlook Email Client
Enabling/disabling the Send and Protect button
Renew my license using a license authorization code
If you're using an older version of Workshare Professional (version 7 or 8), follow these steps to renew your license.
Workshare Professional 8 Installation Guide
Workshare Professional 9 User Guide
Error: There was a problem with the installation
How to compare documents on Apple Mac
Professional/Compare 9, 8, 7.5
Workshare Professional 10 Release Notes
What's new in each release as well as bug fixes and known issues
Configure integration between Workshare Connect and iManage
Workshare Connect iManage integration
Workshare Compare 10 User Guides
Everything you need to know about using Compare 10
What's Workshare Professional 9?
The difference between "standard" and "fast" comparison
Extract files from the Professional 9 .EXE
Learn how to extract the .MSI files and prerequisites from Professional 9, Compare 9 or Protect 9 by using the /layout command
Error: Your license has expired
If you see an error message when you launch Workshare that says your license has expired, follow these steps.
Can't find what you need?