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File sharing and mobility
Using the Product
32-bit Outlook displays black boxes, white boxes and/or blank content
Learn more about graphics issues in 32-bit Microsoft Outlook 2013 and 2016 (including the Office 365 versions), including blank boxes, blank email content and/or a blank navigation tree.
Refresh your Workshare 9 license
Find out how to stop receiving notifications saying, "Your license is about to expire."
Sign in to Workshare 9 or 9.5
You only need to sign in to Workshare once to license your product.
How to compare documents on Apple Mac
Professional/Compare 9, 8, 7.5
Workshare Professional 9 User Guide
Enabling/disabling the Send and Protect button
Renew my license using a license authorization code
If you're using an older version of Workshare Professional (version 7 or 8), follow these steps to renew your license.
Workshare Admin Console Guide
A guide to the Workshare Admin Console for Admin users
The difference between "standard" and "fast" comparison
Workshare Professional 9 Release Notes
Error: “Printer not activated, error code -30" when attempting to save a comparison as a .pdf
Professional/Compare 5.2 SR3
Error: There was a problem with the installation
Configure integration between Workshare Connect and iManage
Workshare Connect iManage integration
Workshare Compare 9 User Guide
What's Workshare Professional 9?
Workshare Professional 8 Installation Guide
Disable the Workshare Exchange Extensions within the Microsoft Outlook Email Client
Error: Your license has expired
If you see an error message when you launch Workshare that says your license has expired, follow these steps.
Domain names and ports that should be open
If you're using the Workshare desktop app, mobile apps or my.workshare.com, add these domain names and ports as an exception or whitelist them in your firewall
Extract files from the Professional 9 .EXE
Learn how to extract the .MSI files and prerequisites from Professional 9, Compare 9 or Protect 9 by using the /layout command
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