Learn more about graphics issues in 32-bit Microsoft Outlook 2013 and 2016 (including the Office 365 versions), including blank boxes, blank email content and/or a blank navigation tree.

You only need to sign in to Workshare once to license your product.

Everything you need to know about installing Workshare Professional, Compare and Protect

Protect Server 3.1, 3

Professional/Protect 8

Professional 9

You may find that when you are comparing a scanned PDF, some of the changes identified by the comparison appear illogical or are unexpected. If this happens, it is because Optical Character Recognition (OCR) has been performed on your PDF.

Find out how to stop receiving notifications saying, "Your license is about to expire."

When a user tries to signs in to Workshare with their Microsoft work account credentials, they’ll see an error message if Workshare cannot find a primary SMTP address with a domain that matches the domain of their UPN.

Find out how to install the desktop app on Windows or Mac

Workshare Connect iManage integration

If you see an error message when you launch Workshare that says your license has expired, follow these steps.

Professional/Compare 5.2 SR3

Watch this video to learn how account administrators can see a snapshot of the account activity

If you're using an older version of Workshare Professional (version 7 or 8), follow these steps to renew your license.

Professional/Compare

Professional/Protect/Compare 9

Professional 8

Professional/Compare 9, 8, 7.5

Learn how to workaround an issue that's causing Microsoft Word to hang when opening RTFs produced by Workshare and causing Workshare Compare to hang when saving redlines as TXT, DOC or DOCX.