x
Reset Search
 
 

 
Article

Error: “Printer not activated, error code -30" when attempting to save a comparison as a .pdf

Printable View
« Go Back

Information

 
StatusDraft
Main
If you're using...

Workshare Professional/Compare 5.2 SR3
Microsoft Windows 7, XP
Microsoft Office 2010, 2007, 2003

Stop the Print Spooler:
  1. Go to Start\run.
  2. Type services.msc
  3. Select Print Spooler.
  4. Right click and select Stop.

Rename the DLLs:

        If you're using a 32-bit system:
  1. Go to C:\WINDOWS\system32\spool\drivers\w32x86\3\
  2. Rename acpdfui400.dll to acpdfui400.old
  3. Go to C:\Program Files\Workshare\Modules
  4. Copy acfpdfui.dll to C:\WINDOWS\system32\spool\drivers\w32x86\3\
  5. Go to C:\WINDOWS\system32\spool\drivers\w32x86\3\
  6. Rename acfpdfui.dll to acpdfui400.dll

        If you're using a 64-bit system:
  1. Go to C:\WINDOWS\system32\spool\drivers\x64\3\
  2. Rename acpdfui400.dll to acpdfui400.old
  3. Go to C:\Program Files\Workshare\Modules
  4. Copy acfpdfui.dll to C:\WINDOWS\system32\spool\drivers\x64\3\
  5. Go to C:\WINDOWS\system32\spool\drivers\x64\3\
  6. Rename acfpdfui.dll to acpdfui400.dll

Start the Print Spooler:
  1. Go to Start\run.
  2. Type services.msc
  3. Select Print Spooler.
  4. Right click and select Start.
Attachment 
Attachment 
Attachment 
Attachment 
Attachment 
If you're using...

Workshare Professional/Compare 5.2 SR3
Microsoft Windows 7, XP
Microsoft Office 2010, 2007, 2003

Stop the Print Spooler:
  1. Go to Start\run.
  2. Type services.msc
  3. Select Print Spooler.
  4. Right click and select Stop.

Rename the DLLs:

        If you're using a 32-bit system:
  1. Go to C:\WINDOWS\system32\spool\drivers\w32x86\3\
  2. Rename acpdfui400.dll to acpdfui400.old
  3. Go to C:\Program Files\Workshare\Modules
  4. Copy acfpdfui.dll to C:\WINDOWS\system32\spool\drivers\w32x86\3\
  5. Go to C:\WINDOWS\system32\spool\drivers\w32x86\3\
  6. Rename acfpdfui.dll to acpdfui400.dll

        If you're using a 64-bit system:
  1. Go to C:\WINDOWS\system32\spool\drivers\x64\3\
  2. Rename acpdfui400.dll to acpdfui400.old
  3. Go to C:\Program Files\Workshare\Modules
  4. Copy acfpdfui.dll to C:\WINDOWS\system32\spool\drivers\x64\3\
  5. Go to C:\WINDOWS\system32\spool\drivers\x64\3\
  6. Rename acfpdfui.dll to acpdfui400.dll

Start the Print Spooler:
  1. Go to Start\run.
  2. Type services.msc
  3. Select Print Spooler.
  4. Right click and select Start.

Helpful?      

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255