When the Workshare sign in dialog opens for the first time, you may be prompted to check your internet connection.
This is the error you'll see:
Check the internet connection
Unable to connect. Please check your internet connection.
Check the domain names and ports are accessible
- If you’re using network cables to connect to the internet, ensure they’re plugged in.
- If you’re using wireless, ensure you have a signal.
Your company may have restrictive firewall settings or might be using a proxy server. Your administrator should add the following domain name and port as an exception or whitelist them: