Scenario
- Compare any two Word or PDF documents.
- Once redline is generated, click Email and select any of the options available.
- Notice a blank email is created with no attachment(s) as shown below (Not Expected).
Resolution
- Ensure that you have GPO applied to Outlook security.
- Navigate to the Outlook Security Mode setting for Outlook 2013 Group Policy template (Outlk15.admx) under User Configuration\Administrative Templates\Microsoft Outlook 2013\Security\Security Form Settings.
- For the policy Configure the Outlook object model prompt when reading address information, change the Guard behavior to Prompt user based on computer security.