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Troubleshooting Article

How to Disable the Workshare Desktop Application at System Start up?

Log in to your Windows machine and notice the Workshare Desktop Application pops up asking for the Workshare login credentials. How can this be disabled?


Scenario

  1. Log in to your Windows machine.
  2. The Workshare Desktop Application appears.
  3. Notice the Workshare Desktop Application requests for the users' Workshare login credentials.
Desktop App Start up

Resolution

  1. The Desktop application can be disabled from loading at startup by doing the following:
  • Open the Workshare Desktop Application, click File - Preferences.
Preferences
  • Click on the General tab.
  • Uncheck the option "Launch Workshare when I login".
Disable Launch Option
  • Close the Desktop Application, restart the machine and check if the Desktop Application loads at startup.
  1. Alternatively, if you would like to disable this option for all users or disable it on a Terminal Server/Citrix environment, then please add the following registry key:
For Current User add the following :
[HKEY_CURRENT_USER\SOFTWARE\Workshare\Workshare Desktop\General
Name: StartOnLogin 
Type: REG_SZ 
Data: false 

For Local Machine add the following:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Workshare\Workshare Desktop\General] 
Name: StartOnLogin 
Type: REG_SZ 
Data: false

3. As a workaround, the Desktop Application can be disabled within MSConifg.
  • Open the System Configuration - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools:
System Configuration
  • Select the "Startup" tab.
Start up
  • Click Open Task Manager.
Open Task Manager
  • Select "Workshare Connect for Desktop" and click "Disable".
Disable
 
4. Alternatively, the Desktop Application can be disabled from launching at startup by deleting the WorkshareDesktop key within HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run.  
Environments
Workshare Products
Connect;Workshare Connect;Workshare 9
Operating Systems
Windows 10;Windows 7;Windows 8;Windows 8.1;Windows Server 2008 R2;Windows Server 2012 R2;Windows XP 64-Bit Edition

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